What the software does

Arken is the internal system used by the people who look after rooms, floors and maintenance. Each module is adapted to your hotel rather than taken from a template.

Rooms and housekeeping

The state of every room and who is working on it. The supervisor assigns the rooms, staff update them from their phone, and the front desk sees changes straight away.

  • Room states you actually use, not a fixed list
  • Assignments split across attendants in one tap
  • When a room is marked clean, the front desk knows immediately

Maintenance

Anyone can report a fault with a short note and a photo. Faults go into a single list, are closed once fixed, and each room keeps its repair history.

  • Two lines and a photo to report a fault
  • One queue, with who took it and when
  • Every room keeps its repair history

Shifts

Who works when, department by department, including swaps and cover. Everyone can check their own shifts on their phone.

  • Rotas by department, on one screen
  • Swaps and cover without a chain of messages
  • Each person sees their own week on the phone

Internal requests

Things that now go through group chats and phone calls, like a late checkout or extra towels, are assigned to one person and tracked until they are done.

  • A request goes to a person, not to a group
  • State and time on every request
  • Late checkouts reach housekeeping on their own

Management view

A single screen showing rooms ready, open faults, who is on shift and what is running late.

  • Rooms ready, faults open, people on shift
  • What is running late, before a guest notices
  • The same numbers the floors are working from

Want to see it working?

Try the demo: a sample hotel with 32 rooms and five roles that you can use as if it were yours.

Try the demo

Each person sees only what they need

Software demoHousekeepingRoom attendantMaintenanceFront deskManagement
Rooms and housekeeping
Maintenance
Shifts
Internal requests
Management view

This is an example. We decide the actual permissions with you.

Easy for your staff

  • A link saved to the phone home screen
  • A username and a PIN, no email needed
  • Half a morning of training
  • Works on the phones your staff already carry

Your data belongs to you

  • Export everything at any time
  • Access by role, defined with you
  • Hosting, fixes and support in the monthly fee
  • Your licence written into the contract

What Arken doesn't do

Arken doesn't replace your booking system, invoicing, inventory or guest CRM. It covers the internal work those tools leave out.

Would you like to try Arken in your hotel?

Tell us a bit about your property. We'll get back to you within one working day to set up a call.

Get started with Arken
Get started with Arken